Highly Trained Restoration Specialists

Trained Restoration Team

Because SERVPRO is committed to being the most exceptional restoration brand in the country we are committed to having the best trained and professional techs as well. At SERVPRO of Clayton/Ladue, we maintain that standard. Proper training, education and mentoring make our corner of the restoration world second to none. That’s our commitment.

When you compare disaster restoration to others areas in the construction world our work is unique. And because of our work's uniqueness a certain specialization is required. Our team has those soft and hard skills needed to properly mitigate mold and respond to water and fire damage.  

The organization that regulates the continuing education world for disaster restoration is the IICRC. They set the standard for our work. Their mission is to “advance standards” and “establish certifications” for the restoration world and related industries.

Because we are committed to a trained staff our team members receive in-team mentoring and IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics).

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Clayton / Ladue offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)